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Amazon services
From complete account management to brand protection and PPC planning, Matlance delivers expert solutions that help sellers increase revenue, improve visibility, and achieve long-term growth.
Amazon Reimbursement and Refund
Recover money Amazon owes you for lost, damaged, or wrongly handled inventory. We manage the full reimbursement process. You focus on your business while we make sure you get paid.
- Find and claim missed reimbursements.
- Fix overcharged or incorrect FBA fee.s
- Save time with complete account audits and claim handling.
Reimbursement and refund service includes:
Account Audit
We review your account in detail to find lost or damaged inventory, extra fees, and missed refunds.
Return and Refund Verification
We check each return to confirm the refund matches the order value and no wrong fees are charged.
Inventory Tracking
We track warehouse inventory to identify items eligible for reimbursement and ensure fair compensation.
Damaged Goods Claims
We handle claims for items damaged during shipping or handling. This helps you receive the correct refund or reimbursement.
Fee Error Corrections
We review and correct incorrect or extra FBA fees so your costs stay accurate and margins stay protected.
Ongoing Claim Management
We manage the full claim process with Amazon from filing to follow up. You get paid without the hassle.
Who this is for
Brands
Brands that want to recover lost revenue from missed reimbursements.
Teams
Teams that do not have time to audit Amazon accounts manually.
Founders
Founders who want higher profits without managing refunds themselves.
Proof that the right strategy works
Proof that the right strategy works
213% increase in 1 month
- Orders increased three times
- Page views doubled
- Total sales grew by 118 percent
Running this brand became easier after working with the team. The difference was clear from the start. They were proactive, knowledgeable, and truly cared about growth. The results spoke for themselves.
Christopher R.
Owner
Owner
FAQs
What are Amazon FBA reimbursements, and why are they important?
FBA reimbursements are payments Amazon owes you for lost or damaged inventory, fee errors, or refund issues. If these are not tracked, sellers often lose money.
Which FBA issues are eligible for reimbursement?
Eligible cases include lost or damaged inventory, wrong refund amounts, returnless refunds, restocking fee errors, and fulfillment mistakes.
How far back can Amazon reimbursements be claimed?
Amazon allows reimbursement claims for up to eighteen months. Regular reviews help prevent missed or expired claims.
Can I submit reimbursement claims on my own?
Yes, but the process takes time, and errors are easy to miss. Many sellers use experts to find more claims and manage follow-ups with Amazon.
How long does Amazon take to issue reimbursements?
Once approved, reimbursements usually arrive within two to four weeks. Some cases take longer if more details are required.
Don’t see your answer here? Schedule a call with us!